We Don’t Have Employees

We foster an environment that empowers everyone to thrive

Who we are

Just incredible service providers who band together to form highly specialized dream teams

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We’re a small, intimate community of battle-hardened digital marketing veterans who lend our superpower to produce results that consistently wow our ideal clients.

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Together, we are the best the web has to offer, and we impact the lives of people doing what excites us the most!

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We cherish learning from each other, and know that amazing, respectful, and talented people always have our back.

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We cherry-pick every single client and team member that enters our little universe.

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And we’re always on the lookout for more like-minded professionals to join our ranks .

Quote Mark

“The team is a smart and friendly bunch, all striving to help the end clients grow long term. It's a great communityto apply yourself, grow, and benefit from ongoing work among top talent.”

Chris Marsh

CRO Researcher - UX Expert
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The Core of the Exceptional Team

While we collaborate with dozens of specialists, these are the people you are most likely to meet if you join us.

Timur Altman

Timur Altman

CRO Expert

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Timur Altman

Timur Altman

CRO Expert

Professional Background and Information

I am a marketing strategist and consultant. I specialize in using web analytics and other forms of CRO Research to find "gaps" in the digital marketing operation.

Once an optimization opportunity has been identified, I recommend concrete solutions, assemble remote teams of specialists, and get facilitate cooperation until the desired outcome has been achieved.

For the past 5 years, I have been particularly passionate about Web Analytics, A/B Testing, UI/UX, and Marketing Automation.

List of skills, abilities, services, specialities, and certifications.

  • Conversion Optimization & A/B Testing
  • Google Analytics & Google Tag Manager Expert.
  • User Experience Planning & User Interface Design
  • Marketing Automation
  • Email Automation

How do I help other team members?

I help provide feedback related to User Experience, Conversion Funnels, Web Analytics, and Remote Team Management.

If you see something interesting and believe you have uncovered an opportunity for one of our clients, I'll gladly dive in, review your findings, do my best to find confirmation or proof within the data we are tracking, and then brainstorm with you on the best way to create value for the client's business.

Education and Experience.

I hold a Bachelor's Degree of Economics and Psychology from Tel Aviv University.

I am also a certified Google Analytics and Google Tag Manager Expert, as well as a Google Partner with a specialization in Google Search ads.

Location, Timezone, and Work Hours

Where are you located in the world?  

At this time, I am in Israel.

When are you usually online? Do you have regular work hours?

Though I often work longer hours, my official work hours are

-- Sunday - Thursday: 10:00 am to 06:00 pm Jerusalem time.

-- Friday:  10:00 am to 04:00 pm Jerusalem time.

However, most of that time is spend doing audits and working on other projects. To avoid distraction, I am available via Slack Monday to Thursday from 02:00 pm (Jerusalem time), and Friday morning.

Chris Aros

Chris Aros

Head Of Design

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Chris Aros

Chris Aros

Head Of Design

Professional Background and Information

For over a decade I've been designing and developing websites with a focus to merge usability and business goals into joyful digital experiences.

List of skills, abilities, services, specialties, and certifications.

  • UI Design
  • UX Analysis
  • Front-end Development
  • Graphic design and brand development

How can I help other team members?

Feel free to contact me on anything. Having worked across the spectrum of what we all do. I generally have some insights on dev, design, business management, client relations

Education and Experience.

Mostly self-taught with the exception of  

Human-Computer Interaction

Jan 2014

University of California, San Diego

87.4% with Distinction

12years experiance

Location, Timezone, and Work Hours

Where are you located in the world? South Africa

When are you usually online? Do you have regular work hours? 9am - 6pm

Delycia du Plessis

Delycia du Plessis

Director of Operations

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Delycia du Plessis

Delycia du Plessis

Director of Operations

Professional Background and Information

I am a technical project/operations manager. I have been working in the industry for 7 + years. Projects that I have worked include SEO, creative, software development, web development and content.

I hold a BTEC diploma in Business Marketing and I am a certified scrum master. Throughout the years I have completed various project management courses. Methodologies that I have worked with include Agile, Waterfall and PRINS2.

List of skills, abilities, services, specialities, and certifications.

  • Project Management
  • Operations
  • Assisting with task clarification
  • Client Management
  • Resource Management
  • Forecasting

How can I help other team members?

I can help team members with prioritising their tasks, find clarifications on tasks deliverables. I will also keep you on track to make your deadlines.

I can assist with QA for development deliverables and any can contact me for any operational questions."

Education and Experience.

I hold a BTEC Diploma in Business Marketing. Completed various project management courses over the years and I am a certified scrum master.

Location, Timezone, and Work Hours

Where are you located in the world?  

Cape Town, South Africa

When are you usually online? Do you have regular work hours?

You can find me online from 08:00 - 18:00 South African time, but you will most likely find me online in the evenings too :-)

Lazar Aleksic

Lazar Aleksic

Shopify Developer

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Lazar Aleksic

Lazar Aleksic

Shopify Developer

Professional Background and Information

I have been working as a front-end developer for four years, most of which as a Shopify Expert. This includes theme modifications (new functionality, theme redesign, app integration, CRO tests), store setup, back-end workflows, app setup). I'm also interested in getting into app development, and I think advancing my React skills will go hand in hand with it.

List of skills, abilities, services, specialities, and certifications.

5 years of front-end dev experience

3+ years of Shopify dev experience

Experience with React/Redux (not on real projects, though).

Some experience with NodeJS (Express).

--- If relevant: experienced certified online English teacher

How can I help other team members?

Anything. I can help with front-end stuff/Shopify platform for sure, but happy to assist with other topics, such as CRO tests or designs. The political situation, science stuff, gadgets, and electronics - you name it.

Education and Experience.

Before graduating from the University of Political Science in 2018, I started exploring documentation and taking courses on full-stack development. A year later, my first project came my way - creating a static website. This continued until I became a part of a Shopify Experts team next year, in 2020. After successful cooperation with Exceptional Web, I officially joined the team in February 2022.

During my studies, I worked as an online English teacher (certified) and as a data entry specialist.

Location, Timezone, and Work Hours

Where are you located in the world?  

Belgrade, Serbia

When are you usually online? Do you have regular work hours?

Not really regular, but I usually work American hours - 4:00 - 8:00 pm and 12-04 am CET.

Chris Marsh

Chris Marsh

CRO Specialist & UX Expert

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Chris Marsh

Chris Marsh

CRO Specialist & UX Expert

List of skills, abilities, services, specialities, and certifications.

  • I'm experienced with: CRO, User Research, Usability, Web Analytics, Prioritisation, Agile/Scrum.
  • I do these phases of CRO programs:
  • Thorough UX/CRO Research,
  • Mockups in Photoshop or Figma
  • Setup of Tests in Optimize
  • Thorough QA of tests
  • Launch, Analysis & Reporting on Tests
  • Brainstorming new test ideas and solutions

How can I help other team members?

I can help with...

  • CRO test setup and super diligent test QA
  • UX and usability audits, or quick checks and recommendations
  • CRO program strategy
  • Quick feedback on CRO test designs, brainstorming new solutions
  • Analysing data, pulling out data stories, or further questions to ask from the data
  • Mockup Designs
  • Ask me if you have any questions around user research (surveys, user testing, analytics etc), CRO, Usability, Web Analytics, Prioritisation, Agile/Scrum."

Education and Experience.

"While at uni in 2002-2005 I supported myself by running an online store selling a legal, natural, potent psychedelic. Fun times.

I graduated with a degree in Multimedia Digital Systems.

My next adventure involved four years of playing online poker, as my sole source of income.

Then I joined a startup and found a love for UX, Analytics and Data Visualisation. I built automated reporting solutions for marketers, which cut their reporting time from 4 days to half a day.

Eventually, I realised CRO was my dream field, merging data, UX, design, and providing massive value to businesses."

Location, Timezone, and Work Hours

Where are you located in the world?  

I moved from Brighton, UK to Helsinki, Finland in 2018 to settle with my girlfriend.

When are you usually online? Do you have regular work hours?

Around 9 AM to 5 PM weekdays, Helsinki time (EEST Eastern European Standard Time)

Suné de Bruyn

Suné de Bruyn

UI Designer

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Suné de Bruyn

Suné de Bruyn

UI Designer

Professional Background and Information

Professional Background and Information

I specialize in User interface design; I Started as a graphic designer at a digital marketing agency and then worked as a mid-level UX designer. I moved my focus from there to mainly UI and marketing material design (plus UX design). Been in the design industry for about 8 years.

List of skills, abilities, services, specialities, and certifications.

Bachelor of Design specializing in Graphic design. Certificate in Visual arts (obtained at Academy Minerva in The Netherlands). Skilled in wireframing, User Interface design, and designing digital marketing material. Skilled at analyzing problems at hand and solving them through innovative design. Attention-to-detail. I have worked with various development teams to create a variety of user-centered websites and mobile apps.

How can I help other team members?

Anything design-related. :) I have an eye for fonts, colors, layouts, and brand cohesiveness. I also enjoy working with UX user flows.

Education and Experience.

Got my Bachelor of Design specializing in Graphic design. Prior to this, I completed a year in a Visual Arts program. I've worked in a digital marketing agency, where everything is extremely fast-paced, and clients are across a broad spectrum. I have experience working as a digital designer for a cycling insurance company where the main focus was improving the customer's E-commerce experience.

Location, Timezone, and Work Hours

Where are you located in the world?  

Cape town, South Africa

When are you usually online? Do you have regular work hours?

Usually between 9 am-6 pm SA time.

Radovan Velicki

Radovan Velicki

Shopify Technical Lead

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Radovan Velicki

Radovan Velicki

Shopify Technical Lead

Professional Background and Information

I've been doing Frontend / Shopify development for 5 years, with a strong focus on custom Shopify themes. Moving forward, I plan to expand my knowledge by building a custom Shopify Apps and eventually move into a headless Shopify system.

List of skills, abilities, services, specialities, and certifications.

• Shopify Theme Customizations

• Custom Shopify Theme Development

• Shopify Page Speed Optimization

• Shopify Theme Installation/Setup/Updates

• App recommendations and setup

How can I help other team members?

Mainly building things on the web.

Education and Experience.

I have a Master's Degree in Mechanical Engineering, but I was never fully interested in pursuing a career in that field. Maybe someday, these fields will overlap, and something interesting comes out of it.

Location, Timezone, and Work Hours

Where are you located in the world?  

Belgrade, Serbia

When are you usually online? Do you have regular work hours?

Don't have a regular work schedule.

Milica Medic

Milica Medic

Google Tag Manager Expert

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Milica Medic

Milica Medic

Google Tag Manager Expert

Professional Background and Information

I am a Google Tag Manager and Google Analytics specialist, using Data Studio Reports as a perfect combination. My educational background is in bioinformatics and big data. I am the founder of https://gtmeagle.com/. I love data and nature :)

List of skills, abilities, services, specialities, and certifications.

Google Tag Manager, Google Analytics, Data Studio Reports, RegEx, Python, Java Script

How can I help other team members?

If you have any Google Tag Manager, Google Analytics, Data Studio related questions, you can write to me. Also, if you need help with writing RegEx or JS code, I can help you. I also have experience in Word Press, Shopify, and Google Ads :)

Education and Experience.

I graduated in molecular biology with a major in bioinformatics. I worked in nuclear science center in Belgrade for two years; in the meantime, I started learning about Google Tag Manager, web data and found myself enjoying it. I completed numerous courses on web tracking topics, from basic to advanced courses.

Location, Timezone, and Work Hours

Where are you located in the world?  

Currently, my home country is Serbia, and most of the time, Turkey, Ukraine, Spain, France, and Estonia.

When are you usually online? Do you have regular work hours?

From 9 AM until 6 PM CEST, you will find me online.

Eric Mascarenhas

Eric Mascarenhas

PPC Expert

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Eric Mascarenhas

Eric Mascarenhas

PPC Expert

Professional Background and Information

I deal with every PPC. I have been doing this for 8 years, and I specialize in Google search

List of skills, abilities, services, specialities, and certifications.

  • Google ads
  • Facebook ads
  • Youtube Advertising
  • Remarketing
  • Google Analytics
  • Certified by Google
  • Specialist in Google search advertising

How can I help other team members?

Anyone can reach me if they have queries related to paid acquisition (paid ads on any platform like google, Facebook, or Instagram). I can help anyone having a tough time with analytics. I am known to be very analytical.

Education and Experience.

Certified by google in Google Ads. Worked with multiple retail ad agencies in the past

Location, Timezone, and Work Hours

Where are you located in the world?  

Bangalore, India

When are you usually online? Do you have regular work hours?

7 AM PST and onwards. Usually available through the IST clock though

Cherry Aluzan

Cherry Aluzan

Copywriter & Content Writer

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Cherry Aluzan

Cherry Aluzan

Copywriter & Content Writer

Professional Background and Information

For the past three years, I've worked as a copywriter and graphic designer, combining both digital marketing strategy and design into my every piece. My work has helped a number of coaches and edupreneurs fill their programs and hit their sales goals.

List of skills, abilities, services, specialities, and certifications.

  • Copywriting
  • Content Writing
  • Funnel Building
  • Social Media Management
  • Email Marketing
  • Graphic Design
  • Video Editing

How can I help other team members?

They're welcome to reach out for all things copy, design, and marketing strategy. I only call myself a copywriter, but I have a few other skills under my belt like graphic designing, video editing, funnel-building, social media management, and digital marketing strategy. I'm very open to sharing insights, feedback, and ideas.

Education and Experience.

I have a Bachelor's Degree in Digital Animation and a certification in Digital Marketer's Conversion Funnel Mastery Course. Additionally, I was personally chosen to be mentored (among 411 other applicants) by one of the most renowned copywriters in the Philippines.

Location, Timezone, and Work Hours

Where are you located in the world?  

Philippines

When are you usually online? Do you have regular work hours?

I work when my energy is at its peak, and that's generally in the morning in my time zone (GMT+8).

Roman Savchenko

Roman Savchenko

Financial Analyst

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Roman Savchenko

Roman Savchenko

Financial Analyst

Professional Background and Information

15 years of experience in financial management, financial modeling, budgeting, forecasting, bookkeeping, and managerial accounting.

List of skills, abilities, services, specialities, and certifications.

financial analysis, financial modeling, companies valuation, accounting, QBO ProAdvisor

How can I help other team members?

I can account for projects incomes and expenses and calculate the earnings of members.

Education and Experience.

  • Сorporate Finance Institute with a degree in Financial Modeling & Valuation (corporatefinanceinstitute.com)
  • Kharkiv humanitarian institute Narodnaya Ukraine Academy - Economics
  • Kharkiv Technical University of Radio Electronics - Computer science

Liubomyr Tykhanov

Liubomyr Tykhanov

Automation Specialist

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Liubomyr Tykhanov

Liubomyr Tykhanov

Automation Specialist

Professional Background and Information

I work as Automation Specialist 3 month

List of skills, abilities, services, specialities, and certifications.

Dig in, fast learner, responsible, perfectionist. Also, I took several courses on GTM, GA4, FP, and Data Studio.

How can I help other team members?

I can create automation to connect different parts of projects and make them easier to serve.

Education and Experience.

I finished High School

Location, Timezone, and Work Hours

Where are you located in the world?  

Miami, USA

When are you usually online? Do you have regular work hours?

10 am - 4 pm

Erika Levin

Erika Levin

Project & Operations Coordinator

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Erika Levin

Erika Levin

Project & Operations Coordinator

Professional Background and Information

I have worked as a Project and Operation Coordinator for two years.

List of skills, abilities, services, specialities, and certifications.

  • Lead Generation
  • Upwork Research
  • Project management
  • Organization Skills
  • Time management
  • Operations Management

How can I help other team members?

I can help team members prioritize their tasks and find clarifications on task deliverables. I will also keep you on track to meet your deadlines.

Education and Experience.

I took a short course on Udemy of Project Management two years ago and got a Certificate from Udemy. These days I'm doing another course from Coursera to improve my skills and be a more professional project manager with better skills and knowledge.

Location, Timezone, and Work Hours

Where are you located in the world?  

Tel Aviv, Israel

When are you usually online? Do you have regular work hours?

You can find me online from 10 AM - 7 PM Israeli time.

We believe that productivity should be an empowering experience, not a chore

We spend more than A THIRD of our productive adult life working, and if you’re doing it online, it can get lonely fast.

At Exceptional Web, we let each member focus solely on doing what lights them up — all while collaborating with people they genuinely like.

Eight years of working together proved to us that not only is it possible to become friends with remote colleagues, but this approach has also created MUCH BETTER outcomes and significant personal and professional growth.

If you’re looking for a long-term “home” and you rock at what you do, we just might be the team for you.

We Serve a Small Handful of "Ideal Clients"

Clients who have benefited the most from our collaboration have a few things in common. They:

Rely on our expertise to make their already successful operations significantly more profitable.

Genuinely help people, create value, and offer services that are necessary & beneficial. They are generally a force of good in this world.

See our collaboration as long-term — we work closely together, learn from, inspire, and create immense value for each other.

Are accomplished yet still driven professionals with a clear vision of what they want to achieve.

Value clear and frequent communications, efficient processes, and premium quality service.

Would rather work with the best. Have the resources to invest in superior skills, services, and outcomes.

Are available and responsive. Can be relied upon for guidance, support, and insight into their industry and niche.

Keep an open mind, listen to recommendations, and engage in respectful, productive discussions, and take decisive action when the time comes to do so.

Quote Mark

Tamim Shoja

Owner of Mazaeus.com
Quote Mark
“The Exceptional Web team led by Tim has been assisting me since the earliest days of my business. As a small business, scaling is crucial but very difficult with limited resources.

With the diversity of talent at the Exceptional Web team, along with Tim's very organized approach to project management, together we've been able to grow Mazaeus Saffron with PPC, site optimization, e-mail marketing, and other crucial facets of an e-commerce business.”

You’ll Fit right in if you:

  • Care deeply about your work and take great pride in it.
  • Value trust and relationships above all else.
  • Prefer to take the initiative than wait for marching orders.
  • Can keep your cool under pressure.
  • Believe that learning is fun!
  • Share knowledge freely and willingly.

If it feels like you’re one of us

We’re Looking For a:

Videographer/ Video Editor

Videographer / Video Editor

Apply Now
Creative Director

Creative Director

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Senior CRO Specialist

Senior CRO Specialist

Apply Now
Senior Tracking Specialist

Senior Tracking Specialist

Apply Now

Don’t see your superpower on our list?

Maybe we don’t know how much we need you (yet)

Tell us what makes you Exceptional
Delycia Du Plessis profile Picture
Quote Mark

“Working for Exceptional web has been an amazing journey for a few reasons. You have more freedom and work with like minded people. Our community is supportive and always wants the best for each other.We all understand the main goal and work well as a unit.”

Delycia du Plessis

Director of Operations